Privacy Policy

At Perfectum ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our learning management platform and related services.

1. Information We Collect

1.1 Information You Provide

• Account Information: Name, email address, password, profile picture, and contact details when you create an account.
• Payment Information: Billing address, payment card details (processed securely through our payment providers), and transaction history.
• Course Content: Any content you create, upload, or submit through our platform, including courses, quizzes, assignments, and comments.
• Communications: Messages, support requests, and feedback you send to us or other users through the platform.

1.2 Information Collected Automatically

• Usage Data: Pages visited, features used, course progress, time spent on the platform, and interaction patterns.
• Device Information: IP address, browser type, operating system, device identifiers, and mobile network information.
• Cookies and Tracking: We use cookies, pixels, and similar technologies to enhance your experience and analyze platform usage.

2. How We Use Your Information

We use the collected information for the following purposes:

• Provide Services: Deliver, maintain, and improve our learning platform and features.
• Personalization: Customize your learning experience, recommend courses, and provide relevant content.
• Communication: Send account notifications, updates, security alerts, and marketing communications (with your consent).
• Analytics: Analyze usage patterns to improve our platform, develop new features, and optimize performance.
• Security: Detect, prevent, and address fraud, abuse, and security issues.
• Legal Compliance: Comply with legal obligations and enforce our terms of service.

3. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• With Instructors: Course instructors can see enrolled students' names, email addresses, and course progress.
• Service Providers: Third-party vendors who help us operate our platform (hosting, payments, analytics, customer support).
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• Legal Requirements: When required by law or to protect our rights, safety, or property.
• With Consent: When you explicitly authorize us to share your information.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit (TLS/SSL) and at rest
• Regular security assessments and penetration testing
• Access controls and authentication measures
• Employee training on data protection practices
• Incident response procedures for security breaches

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information.
• Correction: Update or correct inaccurate information.
• Deletion: Request deletion of your personal information.
• Portability: Receive your data in a portable format.
• Opt-out: Unsubscribe from marketing communications.
• Restriction: Request limitation of processing your data.

To exercise these rights, please contact us at info@perfectum.ai.

6. Cookies and Tracking Technologies

We use the following types of cookies:

• Essential Cookies: Required for basic platform functionality and security.
• Analytics Cookies: Help us understand how users interact with our platform.
• Preference Cookies: Remember your settings and preferences.
• Marketing Cookies: Used to deliver relevant advertisements (with consent).

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect platform functionality.

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses approved by relevant authorities.

9. Children's Privacy

Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our platform or sending you an email. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

13. Additional Information for EEA/UK Residents

If you are located in the European Economic Area (EEA) or United Kingdom (UK), you have additional rights under the General Data Protection Regulation (GDPR):

• Legal Basis: We process your data based on consent, contract performance, legitimate interests, or legal obligations.
• Data Protection Officer: Contact our DPO at info@perfectum.ai.
• Supervisory Authority: You have the right to lodge a complaint with your local data protection authority.

14. Additional Information for California Residents

Under the California Consumer Privacy Act (CCPA), California residents have specific rights:

• Right to Know: Request details about categories and specific pieces of personal information collected.
• Right to Delete: Request deletion of personal information (with certain exceptions).
• Right to Opt-Out: We do not sell personal information, but you can opt-out of certain data sharing.
• Non-Discrimination: We will not discriminate against you for exercising your rights.

To exercise your CCPA rights, contact us at info@perfectum.ai.